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Home / Legal / Refund and Cancellation Policy, Version history

Refund and Cancellation Policy, Version history

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Back to current Refund and Cancellation Policy

Version history

Every published version of the Refund and Cancellation Policy is listed below in reverse-chronological order. Historical versions remain available so you can always consult the text that applied at a given point in time.
v6.0
Current Breaking change

A refund inside the 14 day window now returns the unused part of the period you paid for, counted by day, rather than the whole payment. Section 1 carries a worked example so the amount is never a surprise. The heading no longer says money-back guarantee, because a partial refund is not one. Paddle is no longer named as a way to request a refund, so requests reach us where we can act on them; section 2 still states plainly that Paddle is the seller of record and may refund under its own terms regardless. Beyond 14 days fees are still not refunded, billing errors are still corrected in full with no time limit, and your legal rights are unaffected either way.

Published 6 October 2026
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v5.0

Restores the 14-day money-back guarantee: if you are not satisfied, you may request a full refund within 14 days of payment, by email or through Paddle. The 30-day free trial is unchanged. Beyond 14 days fees are not refunded, and your legal rights are unaffected either way.

Published 1 October 2026
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v4.0

Refunds: WPPBX does not refund subscription fees. Replaces the 14-day money-back guarantee at the owner's instruction, 2026-09-30. States that Paddle, as merchant of record, applies its own buyer terms regardless, so the page cannot contradict what actually happens. Billing errors are separated from refunds. The statutory floor is stated once.

Published 1 October 2026
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v3.0

Refunds: WPPBX does not refund subscription fees. Replaces the 14-day money-back guarantee at the owner's instruction, 2026-09-30. States that Paddle, as merchant of record, applies its own buyer terms regardless, so the page cannot contradict what actually happens. Billing errors are separated from refunds. The statutory floor is stated once.

Published 30 September 2026
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v1.1

Replaced the no-refund position with an unconditional 14-day money-back guarantee, and removed every qualifier and exception, to meet Paddle's marketplace requirements.

Published 1 September 2026
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v1.0

Initial publication.

Effective 1 September 2026 · Published 1 September 2026
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