WPPBX Pty Ltd (Registration No. 2026/314638/07), trading as WPPBX. Referred to below as “WPPBX”.
This Policy explains our refund guarantee, how to request a refund, and how to cancel a subscription.
1. 14-Day Money-Back Guarantee
1.1 If you are not satisfied with WPPBX™, you may request a full refund within 14 days of payment. We will refund you in full.
2. How to Request a Refund
2.1 Email [email protected], or request a refund through Paddle, our authorised reseller, at paddle.net.
2.2 We respond to refund requests within two business days.
3. Cancelling
3.1 You may cancel at any time from the Reseller Portal, or by contacting us.
3.2 Your subscription stops renewing and your service continues until the end of the period you have paid for.
4. Try Before You Buy
4.1 Every WPPBX plan can also be trialled free for 30 days. No payment details are required to start a free trial.
4.2 The free trial unlocks every core feature of the platform, including
your own wppbx.com address, subject to a cap of five concurrent
calls and five extensions. Each Partner may run up to five free trials.
5. Contact
5.1 This Policy is issued by WPPBX Pty Ltd, registration number 2026/314638/07, trading as WPPBX, of 70 Aleppo Crescent, Rooihuiskraal Noord, Centurion, Gauteng, 0157, South Africa.
5.2 Billing enquiries: [email protected].